Before their children go on school tours, parents should make sure they have emergency contact numbers for the tour operator. Parents also need to know contact details for hotels where the students will be staying on their class trip. Parents will also want to know about safety and security on the class trip. In particular, parents may ask about:
- how much experience the tour operator has in organizing school tours
- who is accompanying the students on the class trip
- what security there is at hotels
- how the tour operator will deal with emergencies
- what professional memberships the tour operator has

In addition to the safety aspects of school tours, parents also need to find out what is included in the trip fee so they can make sure they allocate enough money for students to pay their way when necessary.

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